L’encastrement des relations économiques et sociales : une synergie créatrice de valeur au sein des chaînes logistiques
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auteurs
mots-clés
- Analyse du discours
- Chaîne logistique
- Confiance
- Encastrement
type de document
ARTrésumé
Supply chain analysis tends to promote economic relations maintained by organizations to deliver products to the final customer. An ample academic literature, developed over the last 30 years, exists on this topic. However, very little has been written about the role of social relations among individuals to make supply chains more efficient. This article deals with the influence of social relations on decision makers’ behavior of decision makers. The field research, conducted with French logistics service providers, shows that social relations do play an important role on flow monitoring and its perceived performance.