UNE ÉCHELLE DE MESUREDE LA RESPONSABILITÉSOCIÉTALE DES MARQUES :APPLICATIONAUX CONSOMMATEURSDE MARQUES ALIMENTAIRESBIOLOGIQUES
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authors
keywords
- Brand social responsibility
- Brand scale
- Brand Trust
- Validity
document type
ARTabstract
The main objective of this research is to provide a tool for measuring the consumer perception of socially responsible brands (BSR perceived) during the purchase process. From the work on corporate social responsibility and its perception by consumers (perceived CSR), a rigorous methodological approach (Churchill, 1979 ; Gerbing, Anderson, 1988) was followed to define an original scale of brand socially responsibility (perceived BSR). A review of the literature, qualitative (from 30 users), and quantitative studies (exploratory and confirmatory with 418 consumers) are used to verify the psychometric properties of this brand scale.